The Jacksons saved our basement!  We got an initial quote for our project from them about 1 year earlier and, honestly, choked at the price and thought we could get someone else to do it for less.  Long story short, the contractor we hired gave us a favorably low quote (on which we based a cash-out refinance), but after months of discussions, he finally said he couldn't do the job for that price, leaving us with a stripped-out, useless basement.  At that point I called Jackson remodeling in a very contrite panic.  They worked with our restrictive budget, doing the "heavy lifting" as Erik describes it, and leaving most of the finish work for us to complete as agreed.  They fast-tracked our project.  Their carpenters were willing to try new techniques and materials I suggested.  As with most remodeling projects, we had some surprises, which were resolved easily since we maintained clear, open communication through the job.  I appreciated their commitment to "green" construction practices; they willingly used salvaged and low-VOC materials as well as recycling most of the debris.  Everyone at JRL was very professional.  They worked with us and respected and respectful "partners" on our project.  They respected our privacy and schedules.  They made sure the work was left neat at the end of each day.  We will use them again if we have any new projects, and have recommended them to friends.